我院急救部护理人力资源分析及对策.PDFVIP

6·38 · CHIN ESE NURSIN G RESEARCH 　April ,2005 Vo1. 19 No. 4A ·护理管理· 我院急救部护理人力资源分析及对策 Analysis on human nursing re source s in emertment department and its strate gie s 张 　玲 ,李加宁 ,徐桂琴 Zhang Ling ,Li Jianing , Xu Guiqin (No. 304 Hospital of PLA , Beijin g 100037 China) 摘要 : [ 目的] 了解急诊病人就诊情 Abstract :to know about status quo of patients seeing the doctors and distribution 况及急救部护理人力资源配置状 of nursing labor resources in emergency department , in order to provide objective 况 ,为急救部合理配置护士提供客 bases for emergency department to allocate nurses reasonably. Method : to inves 观依据。[方法]应用自设问卷调查 tigate the distribution of nursing labor resources in emergency department in our 表 ,制定工作量登记统计表 ,调查我 hospital from J un 2003 to J ul 2003 by filling out self - made questionnaires and 院急救部在 2003 年 6 月 —7 月期 self - made - out workload statistic table. Contents of the questionnaire included 间人力资源配置情况。问卷调查病 the satisfaction degree of patients and medical staffs towards nursing care ,and 人、医务人员对护理工作满意度 ,统 nursing workload was counted statistically. The distribution of patients seeing 计护理工作量等 ,分析急诊病人就 doctors in emergency , nurses ’workload and management of nursing labor re 诊人次分布、护理工作负荷和科室 sources for head nurse of department were also analyzed. Result : the characteris 护士长护理人力资源管理情况。 tics of emergency work in our hospital are that 55 % of patients seeing for doctor [结果]我院急诊工作特点以外科急 mainly with surgical problems , the rush hours in emergency department are in 症为主 , 占急诊总数 55 % ; 24 h 急 the morning and evening shift ,there were a few nurses with relativ