省级青年文明号复核自评材料（Self assessment materials at the provincial level youth civilization Review）.docVIP

省级青年文明号复核自评材料（Self assessment materials at the provincial level youth civilization Review） Provincial youth civilization number review self-assessment material Provincial Youth Civilization number review self-assessment material 2009-02-04 06:53:58 XX XXX XXX, the Telecommunications Bureau branch around the creation of youth civilization, combined with the characteristics of telecom service industry, service users, dedicated to the society for the purpose, and strive to achieve the first-class service, first-class management, first-class talent and first-class performance, and achieved good results. First, striving for service first class: 1, set up high-quality service consciousness, establish brand demonstration window. One of the XXX branch business hall re decoration, the decoration of the hall, take on an altogether new aspect is more spacious and bright, clean and comfortable, and change the past low high counter counter, closer to the user, to increase intimacy. Two is an innovative window service mechanism (start XX years), change the past single business window seized all business users, regardless of where a window, can accept all of the business, greatly reducing the users trouble, for business users more convenient. Two is to continue the implementation of rice noodle service, and give full play to the window security personnel served as an order, the role of maintenance, so that the order of the window orderly; The three is based on the needs of users, and continuously add and perfect service measures, such as adding spring well-informed sample counters, Lost and Found Office, users put umbrella and other rainy days; Four is to emphasize and supervise the use of service norms, expressions and civilized manners, all sales staff have formed good habits, consciously use cross civilization words, uniform dress, listing posts. 2, actively carry out the youth civilization number activities, and conscientiously implement the service commitment system. First, t