Building Trust in HighPerforming Teams TIM （建立信任在高性能的团队蒂姆）.pdfVIP

Technology Innovation Management Review June 2012 Building Trust in High-Performing Teams Mila Hakanen and Aki Soudunsaari “ Ultimately the evolution of how self -organizing teams evolve ” into high-perf ormance teams depends on mutual respect and trust of the members of the team. Steve Denning Author and consultant Facilitation of growth is more about good, trustworthy contacts than capital. Trust is a driving force for business creation, and to create a global business you need to build a team that is capable of meeting the challenge. Trust is a key factor in team building and a needed enabler for cooperation. In general, trust building is a slow process, but it can be accelerated with open interaction and good communication skills. The fast-growing and ever-changing nature of global business sets demands for cooperation and team building, especially for startup companies. Trust building needs personal knowledge and regular face-to-face interaction, but it also requires empathy, respect, and genuine listening. Trust increases communication, and rich and open communication is essential for the building of high-performing teams. Other building materials are a shared vision, clear roles and re- sponsibilities, willingness for cooperati