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21stCentury Human Resource Management (二十一世纪人力资源管理)
21st-Century Human Resource
Management Strategic
Planning and Legal Issues
Part
I
1 The New Human Resource
Management Process
Strategy-Driven Human
2 Resource Management
The Legal Environment and
3 Diversity Management
1
The New
Human Resource
Management
Process
Learning Outcomes
After studying this chapter you should be able to:
1.1 Identify the difference between the traditional view of
Human Resource Management and the 21st-century view
1.2 Describe the major HRM skill sets
1.3 Discuss the line manager’s HRM responsibilities
1.4 Identify and briefly describe the major HRM discipline areas
1.5 Explain the Practitioner’s Model for HRM and how it applies to
this book
1.6 Define the following terms:
Human resources Information Age
Employee engagement Knowledge worker
Cost center Technical skills
Revenue center Human relations skills
Productivity center Conceptual and
Productivity design skills
Effectiveness Business skills
Efficiency Line manager
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