Introduction to Information Management Final （信息管理概论决赛）.pdf

Introduction to Information Management Final Exam Study Guide See the class schedule for your final exam date and time This exam is made up of multiple choice questions and at least two short answer questions. The exam is worth 110 points. The exam will include information from Chapters 11-15 (50 % of exam) and will also include terms from various chapters throughout the textbook and other resource materials (50% of the exam). Chapter concepts and terms you should know: Chapter 1  Business Processes  Information  Data  Management Information Systems (MIS)  Knowledge workers  Hardware  Software  Sociotechnical view of systems Chapter 2  Decision Support System (DSS)  Supply Chain Management (SCM)  Knowledge Management System (KMS)  Digital dashboard  Chief Information Officer (CIO) and tasks  Chief Security Officer (CSO) and tasks  Chief Privacy Officer (CPO) and tasks  Chief Knowledge Officer (CKO) and tasks Chapter 3  Competitive advantage  Disruptive technologies  Know Porter’s competitive forces model and what each of the forces are and what they mean  Know the four competitive strategies, what they are, and examples of each  Core competency Chapter 4  Ethics  Intellectual property  Trade secret  Copyright  Patent  Digital divide Chapter 5  Client/Server computing  Cloud computing  Moore’s Law  Grid computing  Virtualization  Green computing  Service oriented architecture (SOA)  Mashup  Scalability VBA  Definition  Module  Sub procedure  Function  Macro procedure HTML Be able to answer some general questi