Hospitals Demonstrate Commitment to Quality （医院证明对质量的承诺）.pdf

AmericA n HospitA l AssociAtion october 2012 TrendWaTch Hospitals Demonstrate Commitment to Quality Improvement ospitals are on a never-ending jour- Quality improvement can be viewed as a five-step process. Hney of quality improvement— employing new technologies and Chart 1: Five steps to Improving Quality techniques and research on what works, as well as continuously training new workers and meeting the needs of sicker Identify Target patients. While hospitals are at different Areas for points on their quality path, all hospitals Improvement are committed to quality improvement. This commitment has helped hospitals make great strides in increasing adherence to treatment protocols and improving Disseminate Results Determine What patient outcomes. to Spur Broad Processes Can Be Hospitals employ different approaches Quality Improvement Modified to Improve Outcomes and models of quality improvement, such as Lean, Six Sigma and the Plan- Do-Study-Act model for improvement, to name a few. Generally quality Track Develop and