医院移动护理信息系统建设效益评估研究 - 中国护理管理.pdf

信息管理 Information Management 医院移动护理信息系统建设效益评估研究 谢红珍 何丹丹 [ 摘 要] 目的：对移动护理信息系统产生的效益进行评估，为医院信息化评价及决策提供参考。方法：通过工时测定、问 卷调查、访谈等方法，借助人力时间成本节省、护患满意度、护士用药差错率等指标对系统效益进行评价。结果：系统使用后 医院日均可节省176.8h，理论上日均可节省4420 元。护士对系统应用效果的总体满意率达100%。病人对护理工作的满意度由 系统使用前的 95.5% 上升到98.8% (P0.01)，护士用药差错率从3.0% 降至1.3%（P0.01)。结论：移动信息系统产生的效益 是可观的、综合的；建立相应的管理和功能优化制度是系统效益产生的保证。 [ 关键词 ] 护理信息系统；效益评估；无线网络；PDA [中图分类号] R47 [DOI] 10.3969/j.issn.1672-1756.2013.04.025 Benefit evaluation of hospital mobile nursing information system construction / XIE Hong-zhen, HE Dan-dan // Nursing Department of Guangzhou General Hospital, Guangzhou Military Area Command, Guangzhou, 510010 China /// Chinese Nursing Management- 2013,13(4): 82-85 [Abstract] Objective: To evaluate the benefits of mobile nursing information system used for hospital informanization decision making. Methods: Benefits were assessed based on time and manpower cost, nurses satisfaction, patient satisfaction, and error rate of drug delivery by working time measurement, questionnaire survey and interviews. Results: After the application of the system, 176.8 hours and theoretically 4420 yuan per day were saved. Nurses total satisfaction rate about the effects of this system was 100%. Patient satisfaction about nursing care increased from 95.5% to 98.8% respectively. Drug delivery error rate decreased from 3.0% to 1.3%. Conclusions: The mobile information system produced considerable and comprehensive effects. Establishment of management system and function optimization rules may ensure benefits from this system. [ ] Key words nursing information system; benefit evaluation; wireless network; PDA 移动护理信息系统借助于无线网络 1 研究方法 公式中月人力成本取 2012年医院招聘护 和个人手持设备，实现了病人信息的床 1.1 评估内容 士所需的平均月人力成本，30 为每月的 边实时采集、录入与查询，最终解决了