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内训师授课7大技巧(The mentor taught 7 skills)
内训师授课7大技巧(The mentor taught 7 skills)
In the article, the author introduces the related to customer manager to become excellent trainer, the feasibility from the whole expounds the mentor and become the customer manager how to conduct effective preparation. Customer manager sees, said feedback to me, they are actually a lot of consciousness some, also want to do, but two key issues now facing is: on the one hand to the podium less chance; on the other hand, the lack of practical teaching skills, this article, the author will answer, in order to preach, teach and answer.
First, planning before class
A high level of training, the starting time is not the time to start, is the so-called one minute on the stage takes ten years, no one will suffer after no one before. Sand to tower, Hui Xi to a river.
Tip 1: physical and mental preparation
The preparation of the trainer mainly includes two aspects of psychology and body preparation, and relatively speaking, psychological preparation is more important, more difficult, and more demanding.
Psychological preparation: not in their position, but seek their politics
Human psychology is the most mysterious and complicated in nature. The customer manager as the mentor, the first is to overcome the psychological obstacles. These obstacles are mainly embodied in three aspects: first, the lack of platform, no chance; two, longitudinal chance, the first three leadership; the stage, no ability. In this regard, we analyze: first, the opportunity problem. With the increasingly close relationship between the wholesale and retail terminal building, hardware is too hard, too soft software are becoming more and more important. Constructing a learning partnership is the fundamental way to solve this problem. Strengthen the training of the retail terminal will be more and more; followed by the post, but should use front-line staff, solve problems first, enhance the line level; moreover is the ability of the problem, which is the core of this
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