年度索赔员考试（Annual claimants test）.docVIP

年度索赔员考试（Annual claimants test） 1. Single choice (45 points) 1. For the 1.4 TSI engine, the test is required for each maintenance. When checking, use the VAS505X device to read the engine controller data block 32 group 2 display area, the standard value should be (); If the test data exceeds the standard range, all fuel nozzle will be replaced together. A. - 21 to 15 B. - 21 to 20 C. to 15 to 21 D. - 20 to 15 2. When the claimants are receiving the withdrawal slip, the correct way to deal with the error is to claim the claim that the claim material accumulates more than the loading standard is the correct method ()? A. Check whether the number of parts from the accessories warehouse is in line with the claim application form B. Check whether the number of parts on the settlement list is consistent with the claim application form C. Please check with the accessories warehouse manager in accordance with the Shanghai Volkswagen repair accessories catalogue D. After adding the number of parts of the same parts, check with the Shanghai public maintenance accessories catalogue 3. Generally, for the engine of the multi-point fuel intake manifold jet, the oil injection time of each cylinder is in ()? A. intake stroke B. Compression stroke C. Work stroke D. the compression stroke ends and the exhaust stroke begins E. The exhaust stroke ends and the intake stroke begins The road view intelligent car headlights system (AFS), the selection and distribution dynamic turn to the headlamp, providing the best lighting effect according to the Angle of the turning Angle when turning. To illuminate the side of the road (with a steering light) when the speed is lower than () and enable the steering lamp or steering wheel to turn. A. 20 km/h B. 30 km/h 40 km/h C. 5. In the face of users complaints, we should prefer to respond to the mode of thinking: A. B C. Both D. its easy to get together 6. What is wrong with the following description of the withdrawal of the claim? A. When making A ch