英文8D报告.docx

Revision HistoryD0. Problem SummaryDate of Complaint:Date samples received at factory:NAType of Complaint:Customer Reference #:Supplier Reference #:Silicon Labs CAPA #:Silicon Labs RMA # / QI #:Customer Name:Supplier Name:Customer Part #:Silicon Labs Part #:Package:NABatch #(s):Tracecode(s):D1. Team FormationRoleNameTitleTeam Leader**CBU1 QESponsor**PMTeam Member*** Site QE*** PE engineer*** SMT supervisor***SMT PIE Leader***NPI engineer Management Stakeholder(s) ***Senior PM***QA manager***XF site operation manager***CBU1 GMPrepared by*** CBU1 QED2. Description of ProblemBackground InformationReceived quality feedback from the customer Secure Meter as below:1.15 failures of module ETRX-357-LRS in which IC is getting shifted in batch 160125This part is using in 3 different assemblies in Secure at 3 differentSMT lines and failure is reported in all three assembliesPhoto/Objective Evidence:Defect Id numberDate code133171601251329516012513434160125133281601251334816012513323160125D3. Interim Containment Actions* Start date:* Completion date: * Summary of results: Check and confirm risk batch on Ryder siteTo check the risk batch Qtyfor this quality issueResp: Yuan Fu PingDue: Status: Results: After checking the production record for X902D (ETRX-357-LRS), the risk batch ihe affected batch of modules is ETRX-357-LRS? QTY: 27000? Lot number： 78Reel label ：004831-004875? PO：6000206962 To check the storage and WIP modules for on Ryder siteResp: Yuan Fu PingDue: Status: Results: * No stock found for DC 160125 in Ryder.* Total 45K of modules already shipped to customer Secure Meter. These 45K passed function inspectiontest* There are 34.8K of modules in Ryder FG store refer to following table shown * For this 34.8K of modules,Ryder will perform X-ray inspection especially on soldering pad of Skyworks IC to check whether?there are some?poor soldering issues ? * X- Ray process flow as following step Step 1 All modules would be remov