北京诺富特海润酒店员工手册.docVIP

北京诺富特海润酒店员工手册 Employee Handbook of Novotel Beijing West 目录 Foreword 前言 Mission Satement 企业宗旨 Welcome Message from the General Manager 总经理欢迎辞 CHAPTER 1. Accor/AAPC Presentation 第一章 雅高集团简介/雅高亚太集团简介 NOVOTEL WORLDWIDE 诺富特简介 NOVOTEL BEIJING WEST 北京诺富特海润酒店简介 CHAPTER 2.Professionalism at all levels and the Accor values 第二章雅高集团饭店管理的全方位职业化表现及雅高品质 CHAPTER 3.General terms and conditions of employment 第三章北京诺富特海润酒店员工聘用条例 [WB]3.1Recruitment guideline员工聘用指南 3.2Probation period 员工试用期 3.3Working hours,rest days overtime 工作时间、休息日和超时工作 3.4Basic Salary 基本工资说明 3.5Extra month Salary 年终双薪 3.6Time card swipe card 考勤卡的使用规定 3.7Attendance 出勤的要求 3.8Staff uniform 员工工作服 3.9Transfer. promotion demotion 调岗、晋升和降职 3.10Resignation/Termination 辞职/辞退 3.11Renewal of employment contract 合同续约 3.12Exclusive service and entire time 限制兼职工作之规定 3.13Change of personal particulars 个人情况变更说明 CHAPTER 4.Employee Benefits 第四章员工福利 4.1Duly meals免费工作餐 4.2Statutory Holidays 法定节假日 4.3The Ladys Day妇女节假 4.4Annual Leave 年假 4.5Matrimonial Leave 婚假 4.6Maternity Leave 产假 4.7Compassionate Leave 丧假 4.8Home Leave探亲假 4.9Public Leave公假 4.10Work Injury工伤 4.11Medical Benefits 医疗福利 4.12Hospitalization Leave 住院 4.13Prolonged medical Leave 医疗期 4.14Leave without Pay 事假 4.15Year end Bonus 年终奖 4.16Incentive 奖金 4.17Awards 员工奖励 4.18Training 员工培训 4.19English Allowance 英语津贴 CHAPTER 5.Hotel Rules Regulations 第五章北京诺富特海润酒店员工必须遵守的各项管理规定 5.1Name Badge 员工工牌管理规定 5.2Employee ID card 员工工作证管理规定 5.3Employee entrance exit 员工通道管理规定 5.4Time card daily time sheet 员工考勤管理规定 5.5Personal visit 员工接待私人来访的管理规定 5.6Personal calls 员工接打私人电话的管理规定 5.7Smoking 员工在店内吸烟的管理规定 5.8Washroom 员工使用客用洗手间的管理规定 5.9Use of lifts/elevators 员工使用电梯的管理规定 5.10Loitering 员工不允许在店内闲逛的管理规定 5.11Lost Found items 失物招领 5.12Theft 员工不允许偷窃酒店物品的管理规定 5.13Eating/Drinking 员工不允许在岗上吃东西的管理规定 5.14Drunkenness/under influence of Alcohol 员工不允许在岗上醉酒的管理规定 5.15Personal pager Handphone 员工配带私人传呼机和手机的管理规定 5.16Confidentiality 员工必须遵守酒店