网络故障（国外英文资料）.docVIP

网络故障（国外英文资料） windowflowers [master] step 1: make sure the network cables are connected Ensure network cables are connected to computers and modems. If your computer is connected to a hub or router, be sure to connect the hub or router to the modem cable. Step 2: make sure the network adapter is enabled Click start, click run, type ncpa. CPL, and then click ok. Right-click the local connection icon. Click enable (if this option is available). Step 3: reset the modem Disconnect the cable from the computer to the modem. Turn off the modem. If the modem has no power switch, cut off the modem. Wait two minutes. Turn on the modem and connect the cable from the computer to the modem. Step 4: use the device manager, uninstall, and then reinstall the modem and driver Before you follow these steps, you may have to download the latest driver for the network adapter from the hardware manufacturer. Click start, click run, type sysdm.cpl, and then click ok. Click the hardware TAB, click the device manager, and then find the network adapter. Expand the network adapter and right-click the icon of the network adapter. Click uninstall, and then click ok. In the dialog box that prompts you to delete the file associated with the device, click yes. Restart the computer. Alternatively, click operation and click scan to detect hardware changes. If Windows finds the device but doesnt recognize it, you must install the latest driver for the network adapter. Step 5: create a new DSL or cable connection Click start, click run, type ncpa. CPL, and then click ok. Click create a new connection under the network task. When the wizard starts, click next. Click connect to the Internet and click next. Click manually set my connection and click next. Choose a broadband connection that requires a user name and password, and then click next. Do the rest. Complete the wizard with the connection information provided by the Internet service provider (ISP). Note: you may have to use the software provided b