实用英语口语——银行柜台英语.docVIP

实用英语口语——银行柜台英语 1． 问答 DIALOGUE Clerk: Hello, what can I do for you?（Yes?） 职员：您好，请问您要办理什么业务？ Customer: Please tell me my balance. 顾客：请帮我查询一下帐户余额。职员：您讲慢些好吗？ Clerk: please speak slowly. Clerk: Please write it down on the paper. 职员：您用纸写下来好吗？ Clerk: Yes, sir（miss）,wait a moment please. 职员：好的，先生（小姐），请稍等。 Clerk: Your balance at the bank is RMB 5,000. 职员：您在本行的帐户余额是人民币5000元。 Customer: My magcard does not work, please take a look. 顾客：我的银行磁卡出现故障了，能帮我看一下吗？ Clerk: No problem, the magcard is locked, show me your passport, I will help you out. 职员：问题不大，您的银行磁卡被锁住了，请出示护照，输入密码就可以给您解开。 Clerk: The magcard need more magnetism, it is ok now. 职员：您的银行磁卡需要加磁，现在加好了。 Customer: I want to close my account with you. 顾客：我想结束在你们这儿的帐户。 Clerk: Please go to the number 6 counter. 职员：请到6号柜台办理. Clerk: Please go to the open counter. 职员：请到大厅开放式柜台办理。 Clerk: Please take a seat over there for a moment; our client manager will help you. 职员：请先在大厅休息一下，马上会有客户经理来帮助您。 Customer: I would like to, thanks. 顾客：好的,谢谢。 ? 2． 存款 DEPOSIT Clerk: How much cash do you plan to deposit in your account? 职员：您有多少钱要存入呢？ Customer: I want to deposit 300 yuan in my account. 顾客：我想在我的户头上存300元。 Customer: Please tell me the procedure for opening a savings account. 顾客：请告诉我开个储蓄帐户需要什么手续。 Clerk: Please fill in the depositing form, the sum of money，your name, address and professional unit. 职员：请填张存款单，写明数额、姓名，地址和工作单位。 Clerk: Please fill in your name, the number of the certificate and your telephone. 职员：请写上您的姓名、证件号码和联系方式。 Clerk: Words and figures differ. 职员：您填写的文字与数字不符。 Clerk: Signatures differ. 职员：您的签名有误。 Clerk: keep your receipt please. 职员：请收好单据. Clerk: Here is your passbook. Please bring it back when you deposit or withdraw money any time you like. 职员：这是您的存折，以后存取款时请带来。 Clerk: Keep the passbook (magcard) well and inform us whenever you lose it. 职员：请保管好存折（银行卡），若遗失请告诉我们。 Customer: Thank you very much.. 顾客：非常感谢。 Clerk: Not at all. 职员：不客气。 ? 3． 取款 DRAW Clerk: yes? 职员：您好. Customer: excuse me, Can you help me? 顾客：对不起，能帮我个忙吗？ Clerk: it is my pleasure. Pl