餐厅预订Table_Reservation.pptVIP

Unit 9 Table Reservation 餐饮部主要岗位 Director of FB 餐饮总监 FB Manager 餐饮部经理 Banquet Service Manager 宴会服务经理 Stewarding Manager 管事部经理 Staff Canteen Manager 员工餐厅经理 Room service Manager 送餐部经理 Supervisor 主管 Captain 领班 餐饮部主要岗位 Executive Chef 行政总厨 Garde Manager Chef 冷盘总厨 Pastry Chef 糕饼师 Bartender 调酒师 Waiter; Waitress 服务员 西餐早餐 Continental Breakfast 欧式早餐（大陆式） Choice of chilled juice or fresh fruit in season Toast or breakfast rolls 考面包或早餐包 With butter and jam Coffee or tea 西餐早餐 American Breakfast Choice of chilled juice or fresh fruit in season Two fresh eggs of any style With ham, bacon or sausage 配火腿、咸肉或香肠 With butter and jam Coffee or tea 西餐早餐 English/British Breakfast 英式早餐 Choice of chilled juice or fresh fruit in season Cereals 谷类食物 Two fresh eggs of any style With ham, bacon or sausage Toast or breakfast rolls With butter and jam Coffee or tea 餐饮服务的基本流程 迎宾 引座 安排入座（拉椅子、铺餐巾、递菜单） 点菜（介绍、复述） 上菜（注意西餐配料） 收餐具 结账 送别 摆台 餐饮预订 接受预定时，如果餐厅有需要额外付费的项目（如茶位费Cover Charge; 最低消费Minimum Charge），则要事先声明 有关宴会预定信息确认：姓名、公司名称、人数、用餐时间、联系方式、菜式（Banquet Menu）、预算（Budget）、座位安排（Seating Request）、特别要求（Remarks）、付款方式 听力对话 餐饮预订2分钟 重点句型 Let me check if we have any vacancy. I am afraid we are fully booked for that time. Would you like a table in the hall or in a private room? Would you like a table by the window. Would you please spell your name? We are looking forward to seeing you tonight. 重点句型听力 对话练习 朗读课文 情境对话 情境对话 Miss. Chen calls the Sun Restaurant to reserve a table for a party of six for 6:30 the next evening. The hostess answers the phone call and accepts the booking. 情境对话 One guest calls the River Bank Restaurant to reserve a table for 8 o’clock tonight, and he requests to sit beside the window. But there is no table tonight. The hostess suggests the guest to change a time or place. 阅读理解 Text A Questions Describe the characteristics of China’s varied cuisines. Why do Chinese choose chopsticks as tableware according to the passage? List some differences about table manners between China and western cou