火锅店干事员干事礼仪培训(国外英文资料).docVIP

火锅店服务员服务礼仪培训 Service etiquette training for boiler room attendants Hotpot restaurant waiter service etiquette training 1, pull a chair seat: guests arrival, the waiter should take the initiative to say hello to the guest: good afternoon/good evening, Sir/miss, welcome, may I have your (click on the right side more snacks can view more related documents), after the guest replied, should be in time for the chair seat, should be hotpot restaurant slogan of living to the back of the chair, with his left leg knee, will chair gently away, and said, Sir/madam, please. When the guest seat down, should be timely and chair, in order to avoid the guest, tian from tableware: when the guests into the tao, ask the customer, after a few extra tableware, if any, shall be promptly removed, such as less tableware should be added in time. 3, pass the towel (hot towel) : when all the guests seated, a few people from the car to retrieve a few towel towels, then put the towel neatly in the towel basket, reoccupy hair hotpot restaurant slogan of towel clip from guest first clockwise, in turn, put a towel on the guests towel on a plate, and said that Sir/madam please use towel, (please) with a hot towel. After 4, pour the tea, incense towel, should be made and guest pour tea, right hand holding the teapot penang, left hand gently hold, starting from the guest for guest pour down, clockwise pour tea eight full can, after pouring the tea should be said, please enjoy your meal with gestures. 5, ask the pot: Sir/madam: hello, do you need red soup hotpot restaurant slogan of yuanyang pot, pot or attendant can suggest customers, such as the elderly and children, more should advise customers to eat mandarin duck pot (the old age is not easy to eat spicy, eat more clear soup is better, because our soup is old hen which, the old man eat nutritious), the guest point, should be timely contact with the kitchen, with the fastest speed for customers on the pot. 6, the menu: after ordering the bottom of