物业客户服务部主管岗位职责及工作标准.docVIP

物业客户服务部主管岗位职责及工作标准 物业客户服务部主管岗位职责及工作标准提要：客服服务部主管工作标准1、每周两次对客户区域进行工作检查；2、楼宇客户的各项费用进行催收工作，保证当月收款率达到80 更多精品自财务 物业客户服务部主管岗位职责及工作标准 　　客户服务部主管岗位职责 1、服从部门安排并协助经理工作； 2、负责客户关系沟通，协调与联络； 3、负责对前台员工检查岗位达标情况； 4、负责制订业主调查计划，并对调查结果进行统计分析； 5、负责对客户的收费工作，并对回款率进行控制； 6、负责大型活动的协调工作； 客服服务部主管工作标准 1、每周两次对客户区域进行工作检查； 2、楼宇客户的各项费用进行催收工作，保证当月收款率达到80，上月收款率达到90，上上月收款率达到100； 3、负责楼宇客户的二次装修工作，在2个工作日内，办理各项施工手续并收取装修押金和物业管理费； 4、协调各部门对客户进行综合服务； 5、督导工作进度； 6、每月5日与财务部核算回收款金额； 7、每月28日向部门经理汇报欠费情况及解决办法； 8、协助部门经理处理其他事务。 Measures for the routine management of moral education in Middle SchoolsMethod of conventional management of moral education in middle schoolFirst, the guiding ideology:School moral education is an organic whole of the whole education work, always adhere to the school adhere to the moral education, education for this product, and actively promote the quality education, the school building efficient curriculum system of moral education, moral education, improve the sense of attraction and appeal, enhance the moral education work for through and timeliness. Teach everyone, service education and management education, and school moral education work must be with family education and community education closely together, to form a concerted pattern, and strive to create a good atmosphere for education, and to promote the all-round development of students, to establish a scientific moral education full of vigor the For long-term mechanism.Two, the goal of moral education:To guide the students to form the correct world outlook, outlook on life, values, to cultivate students unity and mutual assistance, honest and trustworthy, law-abiding, good quality, hard work, set a good XX students ideological quality, psychological quality and image quality. The formation of excellent moral education curriculum system and management system, the construction of school. The society, family moral education network, to achieve full member educa