六西格玛项目定义.pdfVIP

4-1 Rev. B Printed 12年11月9日 © 2001 by Sigma Breakthrough Technologies, Inc.® 项目定义 Six Sigma: TEAM CHARTER Product or Process Impacted Product Impacted Sales (annual projected $) Black Belt Telephone Number Sponsor BU Site Start Date Target Completion Date Element Description Team Charter 1. Process / Product: The process in which opportunity exists. 2. Project Description: Describe the project’s purpose and scope. 3. Objective: What improvement is targeted and what will be the impact on RTY, COPQ and C-P? Base line GOAL Entitle ment units See attached Definition sheet for examples Quality Metrics: RTY, DPU, DPPM Quality % or DPU Cost of Poor Quality COPQ $ Productivity Improvements C-P Per unit or rate Benefits of Productivity improvements Payback $ 4. Business Results: (in current year dollars) What is the improvement in business performance (eg- sales and income) anticipated and when? 5. Team members: Who are the full-time members and any expert consultants? 6. Project Scope: Which part of the process will be investigated? 7. Benefit to External Customers or Delivery Partners: Who are the final customers or delivery partners, what benefit wills they see and what are their most critical requirements? 8. Schedule: Give the key milestones/dates. Project Start Focus on projects M- Measurement “M” Completion that can be finished A- Analysis “A” Completion In 4-6 months max. I- Improvement “I” Completion C- Control “C” Completion Note: Schedule appropriate Safety Reviews. Safety Reviews Project Completion 9. Support Required: Will you need any special capabilities, hardware, etc? Six Sigma: Weekly PROJECT STATUS 流程改善方法论TM 运营绿带/黑带 Project Define-1 Rev. B Printed 12年11月9日 © 2001 by Sigma Breakthrough Technologies, Inc.® 目 的 !   回顾定义阶段 -  项目（问题）选定 – 建立项目定义表 !   回顾项目定义表 -  重新思考项目 -  提供反馈 -  改善行动列表 4-2 Project Define-2 Rev. B Printed 12年11月9日 © 2001 by Sigma Breakthrough Technologies, Inc.® 测 量 (Measurement) 分 析 (Analysis) 改 善