0133050866_vc MIS13_CH07_Case2_LotusSametime.pdfVIP

Management Information Systems 13e KENNETH C. LAUDON AND JANE P. LAUDON CHAPTER 7 TELECOMMUNICATIONS, THE INTERNET, AND WIRELESS TECHNOLOGY CASE 1 Virtual Collaboration for Lotus Sametime VIDEO CASE SUMMARY Lotus Sametime is an IBM virtual collaboration environment that is used by firms as a part of their enterprise systems. The objective of these systems is to increaseSy collaborationstems among remote or mobile work teams while not increasing travel costs and meeting costs. Using video, audio, and interactive software, Lotus Sametime allows groups of people to meet electronically even though they are geographically separated. L=3:33. URL /watch?v=qJJWx552lFE CASE Lotus Sametime is IBM’s telepresence and collaboration environment. Sametime is a part of the IBM/Lotus product offering. It is widely used in large Fortune 500 firms. IBM describes the main features of Sametime as: ●● Presence-awareness—when online, your location and contact information, are avail- able to all your contacts—whether you are at your desk, in your home office, or in transit using a mobile phone. ●● Security-rich, enterprise-scale instant messaging ●● Online meetings with integrated voice (VoIP) and high-quality desktop video ●● Out-of-the-box integration with IBM Lotus, IBM WebSphere and Microsoft products ●● Open application programming interfaces (APIs) and an extensible client. continued Chapter 7, Case 1 Virtual Collaboration for Lotus Sametime 2 Benefits IBM claims the following benefits for Lotus Sametime: ●● Answer business questions