管理信息系统笔记·重点.docVIP

Organizations, Management, and the Networked Enterprise组织、管理与网络化企业 Chapter 1: Information Systems in Global Business Today(信息系统和当代全球商业） Section 1.1: The Role of Information Systems in Business Today （当代商业中信息系统的作用） 1.1.1 How Information Systems Are Transforming Business （信息系统如何转变商业模式） - Increase in wireless technology use, Web sites （无限技术应用，网站增加） - Shifts in media and advertising （媒介和广告的变迁) - New federal security and accounting laws（新联邦安全和会计法） 1.1.2 Whats New In Management Information Systems? 1.1.3 Globalization Challenges And Opportunities :A Flattened World（全球化机遇） -Internet has drastically reduced costs of operating on global scale -Presents both challenges and opportunities 1.1.4 The Emerging Digital Firm(数字化企业) -Significant business relationships are digitally enabled and mediated - Core business processes are accomplished through digital networks - Key corporate assets are managed digitally Digital firms offer greater flexibility in organization and management （数字化企业在组织和管理上提供了更好的灵活性） - Time shifting, space shifting（时间转移，空间转移） Business firms invest heavily in information systems to achieve six strategic business objectives: （企业在信息系统重投以获得六项企业战略目标） – Operational excellence （卓越运营） – New products, services, and business models （新产品，服务和商业模型） – Customer and supplier intimacy （顾客和供应商亲密度） – Improved decision making （优化决策） – Competitive advantage （竞争优势） – Survival （生存） Section 1.2: Perspectives on Information Systems （信息系统的多视角） 1.2.1 What Is an Information System? （信息系统为何） – Set of interrelated components （一系列相关的组件） – Collect, process, store, and distribute information （收集，处理，存储和发布信息） – Support decision making, coordination, and control（决策支持，合作和控制） Information vs. data （信息vs数据） – Data are streams of raw facts （数据是未加工事件流） – Information is data shaped into meaningful form（信息是将数据整理为有意义的形式） Information system: Three activities produce information organizations need（信息系统的三环节） –Input: Captures raw data from organization or external environment（输入） –Processing: Converts raw