QualityinEducation.pdfVIP

February 2014 QUALITY IN EDUCATION Experiences from the work with implementing TQM in the field of education. Gaining results from locally designed quality system and quality improvement actions, in proportion to a long-term commitment and objectives of sustainable quality. Author: Even Fossum Svendsen MPA/European Excellence Assessor Deputy Chief Education Officer Nord-Trøndelag County Council Administration, Department of Education Telephone: +47 906 03 404 E-mail: evenfossumsvendsen@yahoo.no Abstract: A political decision by the County Council in 2005 led to afull -scale implementation of TQM in the education sector of Nord-Trøndelag County. A system to improve quality, including the CAF model, was designed and carried out in 2006. The work with adjusting the examples of the CAF model started in 200 7, and have been revised later on. The examples of the model are now tailor-made to the education sector, including a compulsory documentation/evidence appendix, also linked to the law of education. The first full-scale evaluation in all schools with the new tailor-made examples of the CAF model was carried out in March 2008. This tailor-made edition for education was also one of the four main input to the European CAF Education edition in 2010 (edited in 2013). A common strategy for the implementation of CAF in all units of the education sector, led to a thorough two-year proc ess to provide essential comprehension and skills. Representatives from all the schools have followed this process, and been guided through the different tools of the system accordi