QualityManagementSystemsforEducationandTraining.pdfVIP

Quality Management Systems for Education and Training Providers Please direct all queries to: The Executive Officer SAQA Attention: Ronel Heyns Assistant Director Quality Assurance and Development RE: Quality Management Systems for Education and Training Providers Postnet Suite 248 Private Bag X06 Brooklyn 0145 Pretoria South Africa Fax (012) 482 0817 Email: rheyns@saqa.co.za Approved as a guideline document 2001-08-15. Decision number : SAQA 0837/01 Table of Contents Executive Summary 2 Chapter 1: Overview and Introduction 3 Chapter 2: The Research Process and Key Findings 7 Some Prominent Quality Management Systems used Worldwide 8 Chapter 3: Locating the SAQA Quality Approach in terms of Dominant Models 15 SAQA, the NQF and Quality 17 Chapter 4: Elaborating on the Core Criteria 20 Chapter 5: Conclusion 31 Bibliography 32 Tables Table 1: Core criteria for education and training providers 20 Annexure Annexure A: Research Findings 33 SAQA: Quality Management Systems for Education and Training Providers 1 Executive Summary The South African Qualification Authority Act of 1995 defines an education and training provider as: A body which delivers learning programmes which culminate in specified National Qualification Framework standards and/or qualificatio