邮件应用文写作解决方案.ppt

* E-mail Main topics: Part 1 General introduction Part 2 Steps of writing an Email Part 3 Samples Part 4 Useful expressions Part 5 Exercises Part 1 General introduction Email is short for electronic mail, the transmission of messages over communications networks. The messages can be notes entered from the keyboard or electronic files stored on disk. Principles of e-mail writing Five C Correctness （准确） Conciseness（简洁） Complete （完整） Clarity （清晰） Courtesy （礼貌）  Main structure The Header( 邮件头): From:， To:，Cc:，Bcc:，Subject: Text (正文 ):The salutation The body The complimentary Close Signature( 签名) E-mail format To: Enter the recipient’s E-mail address. From: Your own E-mail address Subject: Enter the topic of your message; Be as brief as possible. Cc: Carbon copy (抄送) Bcc: Blind carbon copy (秘送) Attached: Documents, files and graphics （图）can be attached. E-mail Writing E-mail address: Username + @ +Machine address Sample: Melody@ Writing steps Business email typically follows a number of steps, including the following: Subject of email Opening and closing greetings Beginning sentence The main message Ending S Subject of email What’s the problem with the following subjects? Subject: [Blank] Subject: “Important! Read Immediately!!” Subject: “Simple question.” Subject: “That file you requested.” When filling in the subject line you have around 25 character spaces to get someone’s attention. The best way to do this is to use capitals for the main point of the message, than followed by a short description of the nature of the main point. Opening and closing greetings If you don’t have a contact name: Dear sir or Madam Yours faithfully If you know the name of the person: Dear Mr/Mrs/Ms Jones Yours sincerely If you know the person as a friend or close business colleagu