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4Q Overview
14Q
4Q 4Q
4Q
ABB 4Q
”
ABB OPEX 4Q
24Q
4Q
Q1 – Q2 –
Q3 Q4 –
4Q
4Q
2.
1.
3.
4.
5.
6.
7.
8.
PDCA DMAIC Global-8D
0.
4Q
34P –
(COPQ)
4Q ABB
4Q 4
4Q ABB
4Q
ABB 4Q
-ABB-
NPS
4Pre – 4Q: 4Q
4Q
:
NPS
KPI
4Q
4Q 4
—— Q2
Q1 ——
Q4
54Q
Q1
Q1
4Q
Q2
Q2
4Q
64Q
Q3
Q3
Q2
4Q
Q4
Q4 Q3
Q1
74Q
4Q
4Q
4Q
ABB 4Q
Yes No
X When Who
X
Complete Miller
Crimping tooling improvement – adding multiple guns for different
connector sizes with different pressure alarms
1. Coil winding errors (crimping defects / Wrong strip used)
2. Low Torque on LV connections.
3. High and inconsistent resistance measurements on LV bus and ring
terminals for 400-600mcm copper cable.
4. Poorly crimped dragon teeth connectors for HV coil connections.
Goal : .15% By When : 2008 Responsible: Penberthy
Q 2: Analyze -pin point and verify root causesQ 1: Measure - Understand the current state
Complete
(Previous Actions Complete and Q4 items created based on
these actions - see Q4)
Q 4: Sustain - Implement Institutionalise
Is all planned actions completed ?
Is the result trend ( in Q1) moving towards the goal ?
Continually checking new parts that purchasing is bringing
in to ensure there are no resistance issues with them.
FEED BACK TO THE PROCESS
Q 3: Improve - Pilot Solutions
What Action
Coil winding process for material handling and checking wire
/ strip sizes – feedback given to supervision for review.
Penberthy
Air torque tool maintenance (oil change and calibration every 2 months).
Use of torque wrench “clicker” to double check all connections for proper
torque.
Supply of materials – Inspections
0.
19
0%
0.
19
0%
0.
26
0%
0.
18
0%
0.
07
0%
0.
14
0%
0.
04
0%
0.
02
0%
0.
01
8%
0.
00
0%
0.000%
0.050%
0.100%
0.150%
0.200%
0.250%
0.300%
2004 2005 2006 2007 2008 Jan-08 Feb-08 Mar-08 Apr-08 May-08
Overall Load Loss Failures Target Linear (Overall Load Loss Failures)
Q1: -
.15% 2008 Penberthy
- -
Q -
1. /
2.
3. 400-600mcm
4. Dragon Tooth
Q -
/
Q4
Q -
Q1
2
8COPQ
LBU FIDRI /
Esa Heikkinen
/
2
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