ISO90012015_中英对照_-Date3June2013.PDFVIP

1 Secretariat of ISO/TC 176/SC 2 Date: 3 June 2013 To the Members of ISO/TC 176/SC 2 - Quality Management and Quality Assurance/ Quality Systems ISO/CD 9001 目录 1 Scope范围 2 Normative references规范性引用文件 3 Terms and definitions术语和定义 4 Context of the organization组织的背景 4.1 Understanding the organization and its context理解组织及其背景 4.2 Understanding the needs and expectations of interested parties理解相关方的需求和期望 4.3 Determining the scope of the quality management system质量管理体系范围的确定 4.4 Quality management system质量管理体系 5 Leadership领导作用 5.1 Leadership and commitment领导作用和承诺 5.2 Quality policy质量方针 5.3 Organizational roles, responsibilities and authorities组织的作用、职责和权限 6 Planning策划 6.1 Actions to address risks and opportunities风险和机遇的应对措施 6.2 Quality objectives and planning to achieve them质量目标及其实施的策划 6.3 Planning of changes变更的策划 7 Support支持 7.1 Resources资源 7.2 Competence能力 7.3 Awareness意识 7.4 Communication沟通 7.5 Documented information形成文件的信息 8 Operation运行 8.1 Operational planning and control运行的策划和控制 8.2 Determination of market needs and interactions with customers市场需求的确定和顾客沟 通 8.3 Operational planning process运行策划过程 更多ISO9001：2015版还本信息，请关注 世通集团 400-675-8617 2 8.4 Control of external provision of goods and services外部供应产品和服务的控制 8.5 Development of goods and services产品和服务开发 8.6 Production of goods and provision of services产品生产和服务提供 8.7 Release of goods and services产品和服务放行 8.8 Nonconforming goods and services不合格产品和服务 9 Performance evaluation绩效评价 9.1 Monitoring, measurement, analysis and evaluation监视、测量、分析和评价 9.2 Internal Audit内部审核 9.3 Management review管理评审 10 Continual improvement持续改进 10.1 Nonconformity and corrective action不符合和纠正措施 10.2 Improvement改进附录 A Annex A Quality management principles (Informative)质量管理原则文献 1．Scope范围 This International Standard specifies requirements for a quality management system where an organization本标准为有下列需求的组织规定了质量管理体系要求： a）needs to demonstrate its ability to