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THE DIGITAL CONSUMER FEBRUARY 2014 1 Copyright ? 2014 The Nielsen Company MEET TODAY’S DIGITAL CONSUMER For most American consumers, their everyday lives and their digital lives are now wholly intertwined. So much so that in 2013, the Oxford Dictionary officially codified the term digital detox – “a period of time during which a person refrains from using electronic devices such as smartphones or computers…” – by adding it and the definition to its online version (which, ironically, is accessible only via a digital device.) Today’s consumer is more connected than ever, with more access to and deeper engagement with content and brands, thanks to the proliferation of digital devices and platforms. Content that was once only available to consumers via specific methods of delivery (such as via print, radio and broadcast television) can now be sourced and delivered to consumers through their multiple connected devices. This is driving the media revolution and blurring traditional media definitions. 2 Copyright ? 2014 The Nielsen Company WHAT’S POWERING THE NEW DIGITAL REALITY? DEVICE OWNERSHIP = EMPOWERMENT To put it simply, today’s consumer has a lot of digital devices. A majority of U.S. households now own high-definition televisions (HDTVs), Internetconnected computers and smartphones, and they spend an average of 60 hours a week consuming content across multiple screens. In addition to more devices, consumers now have more choices for how and when they access content, such as broadband-only delivery of programming and DVRs for time-shifted viewing. In particular, the ownership of mobile devices is revolutionizing the consumer shopping experience. Increasingly, consumers are relying on mobile devices to research potential purchases and compare prices for goods and services. As U.S. consumers continue to take advantage of the convenience of anytime, anywhere browsing and shopping via their smartphones and tablets, there is a huge opportunity for retailers and brands to