邮件中常用商务英语资料.pptx

邮件中常用商务英语 Structure 结构 Dear Mr./Ms. Li, (salutation) Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you. We look forward to meeting you.（complimentary close） Yours sincerely, Zhao Yu(signature) Principle 原则 Know your email terms: Reply to all, forward追加 e.g.: Please forward to A for comment. Keep it Short and Clear: I am writing to enquire about … first, second, next, and finally Use the Right Greeting: 1.Dear/Hi/Hey+名 2.Dear Mr. / Ms. +对方姓 3. Dear Sirs，Dear Madam or Sir, To whom it may concern. Be polite and tactful: We are in receipt of your email of … Thank you for your patience and cooperation/consideration. I would like- I am interested in (in stead of ”I want”) AOB Any other business 其他事、ASAP 尽快、BCC blind carbon copy 密送、BTW By the way 顺便提一下、CC Carbon copy 抄送、Conf. Confidential 机密、IOW In other words 换句话说、Pls. Please 请、PS Postscript 附言、WRT With regard to 关于 Announcing告知、索取资讯 索取资讯Would it be possible for you to let me know …? What is your opinion on…?对…有何意见 I wonder if you could explain …. I’m writing in regard to the problem we mentioned .关于我方提出的问题，特此来函。 I’m writing in response to a phone call from your side.回复你方来电，特此来函。 I am pleased to confirm that your resolution is all right.很高兴告知您的方案是可行的。 Seeking for reply期待回复 review/check核实、 comment建议回复、confirm确认、 feedbacks 反馈、Awaiting等待、 prompt response立即答复、（If you have）Any question若有任何问题、 please let me know/contact me请告知、Feel free to give comments尽管提出建议 Describing Problems描述问题 否决建议：We are following your instruction 已按你方指示实施；This is a very urgent matter事出紧急；I’m afraid that’s not possible这恐怕无法达成；We can’t make/manage it then我们完成不了。 … doesn’t work (properly /very well) I’m having trouble (in) doing sth./with sth. Whenever I …, nothing happens