chapterTrainingHumanResources人力资源培训.pptVIP

Content The Nature of Training 培训的本质 Strategic Training 战略性培训 Training Needs Assessment 培训需求评估 Training Design 培训设计 Training Delivery 培训实施 Evaluation of Training 培训评估 Training and Performance Consulting Performance consulting(绩效咨询): it is a process in which a trainer and the organizational client work together to boost workplace performance in support of business goals.(培训人员和员工共同工作，通过提升工作绩效来完成组织目标） Approaches of performance consulting: （1）Focusing on identifying and addressing root causes of performance problems. (强调识别和处理绩效问题的根本原因) （2）Recognizing that the interaction of individual and organizational factors influences employee performance.(认识到个人和组织因素的相互作用对员工绩效造成影响) （3）Documenting the actions and accomplishments of high performers and comparing them with actions of more typical performers.(记录高绩效员工的行为和成就，并将其与普通员工的行为进行对比) Integrating Training Responsibilities HR staff members and trainers work as partners with operating managers to integrate training that bolsters both individual employee and organizational performance. The HR unit serves as a source of expert training assistance and coordination. Managers are likely to be the best source of technical information used in skills training. Typical Division of HR Responsibilities: Train HR Unit Prepares skill-training materials Coordinates training efforts Conducts or arranges for off-the-job training Coordinates career plans and employee development efforts Provides input and expertise for organizational development Chief Learning Officers (CLO) Chief Learning Officer (CLO) functions as a strategic leader who links learning and knowledge through training for individual employees and the organization to strategic business capabilities needed throughout the organization.(CLO作为战略性领导，其职能是通过为员工个 人和组织提供培训，把学习、知识与企业所需的战略经营能 力结合起来) Strategic Training Strategic training focuses on efforts that develop competencies, value, and competitive advantages for the organization. Linking Business and Training Strategi