chap 7 teamwokchap 7 teamworkchap 7 teamworkchap 7 teamwork.pptVIP

Main contents Teams and groups Teams and their effectiveness Team-building approaches Team performance and cohesiveness Types of teams Future challenges for work teams Comparing Work Groups and Work Teams Self managing teams Workers require: Functional/technical expertise Problem-solving and decision-making skills Interpersonal skills Management provides: Empowerment Collective responsibility Benefits: improved productivity, faster response to change, fewer levels of classification and management, lower absenteeism and turnover, improved work attitude Self managing teams Virtual teams Interdependently seek common goals across space and time Dependence on technology Absence of non-verbal cues Place of interaction Timing of interaction Degree of public and private communication Group process recording Future challenges for work teams Empowerment through new technology Trust Accountability Diversity Self leadership Summary Teams and groups Teams and their effectiveness Team-building approaches Team performance and cohesion Types of teams Work team future challenges A team is a small group with complementary skills working cooperatively to achieve a common purpose for which they hold themselves collectively responsible. All teams are groups not all groups are teams. Teams differ from groups in the shared commitment and the responsibility for collective performance. A team can produce a result greater than the sum of the individual contributions. Teams can be extremely powerful when working well but transforming a group into a team can be hard work. Possible to think of teams and groups at opposite ends of a continuum of independence (groups) and interdependence (teams) Teams operate at three levels: team task, individual need and team maintenance. The team task or goal level will usually gain the most attention from the team, who may overlook the other levels. Individual needs level may often be hidden but the team must recognise and seek to meet these needs