电信英语知识.docx

电信英语知识第一节 常用业务相关词汇和短语A2G（2nd Generation Mobile Communications System）第二代移动通信系统3G（3rd Generation Mobile Communications System）第三代移动通信系统3GPP（3rd Generation Partnership Project） 第三代合作组织abbreviated dialing service缩位拨号业务access name访问名access fee入网费accessory charge附加费access point接入点；存取点account计算，报告，帐务，帐户account bill帐务清单account card记帐卡account currency流水帐单accounting center计费中心account number帐号active user 使用中用户，占线用户additional service附加业务，添加业务address of correspondence联系地址ADSL（Asymmetrical Digital Subscriber Loop） 非对称数字用户环路agent 代理商agreement on the commissioned charging of mobile phone代收移动电话费协议agreement on the service of mobile phone移动电话服务协议Agricultural Bank of China中国农业银行amount of traffic通信量，业务量annual traffic capacity全年业务量answering service应答服务，代答服务answer phone自动应答电话APN（Access Point Name） 接入点名称applicant 经办人 申请人application申请application for loss报失application for opening报开application for suspension报停application outsourcing应用外包apply for申请area code 电话地区号，区号alarm-call service 闹钟服务ASP（Application Service Provider,）应用服务提供商at a discount打折ATM（Asynchronous Transfer Mode）异步转移模式ATM/FR Dedicated Data Line Leasing ServiceATM/FR数据专线租赁业务automatic calling自动呼叫automatic accounting system自动计费系统automatic dialing自动拨号Bbank account number 银行帐号Bank of China 中国银行Bank of Communications 交通银行Bank payment service银行支付业务Balance 余额basic service 基本服务basic traffic 基本业务量beeper 寻呼机billing 编制帐单，（给顾客）开出帐单，记录Billing System 计费系统bit rate 比特率，位速率BER（Bit error rate） 误码率Broadband Video Service 宽带视讯服务Broadband Video Conference Room Rent Service宽带视讯会议室出租服务Broker 经办人 经纪人business acceptance 业务受理business hall 营业厅business hours 营业时间business office 营业处Ccall 打电话，呼叫call booth 电话厅，公用电话间call barring 呼叫限制Call Center 呼叫中心call list通话清单call forwarding 呼叫转移call waiting呼叫等待call hold 呼叫保持call-count record 电话记录，通话次数记录called number被叫用户号called subscriber 被叫用户caller主叫用户caller display主叫显示caller ID 来电显示caller cancel主叫隐藏calling card 电话卡calling rate话费cancel 取消cancel service销户card make-up补卡card-phone 卡片电话，卡式电话Certification 证明c