[管理学原理Ch04.pptVIP

Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 4–* Group Decision Making Advantages more accurate decision more complete information a greater diversity of experiences Generates more alternatives Increases acceptance of a solution Increases the legitimacy of a decision. Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 4–* Group Decision Making Disadvantages time-consuming Minority domination Increased pressures to conform to the group’s mindset (groupthink) Ambiguous responsibility Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 4–* Improving Group Decision Making Brainstorming 头脑风暴法 An idea-generating process that encourages alternatives while withholding criticism（保留批评） Nominal group technique 名义群体法 group members are physically present but operate independently Electronic meeting 电子会议 A type of nominal group technique participants are linked by computer Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. Copyright ? 2004 Prentice Hall, Inc. All rights reserved. 4–* 小组 1 2 3 4 5 6 个人最低 小组与专家差值 小组活动： 迷失丛林 Evaluation only. Created with Aspose.Slides for .NET 3.5 Client Profile 5.2.0.0. Copyright 2004-2011 Aspose Pty Ltd. 4–* 4–* 4–* 4–* 4–* Decision making is a process rather than a simple act of choosing among alternatives. The decision-making process consists of eight steps which starts with identifying the problem, moves through selecting an alternative that can alleviate the problem, and concludes with evaluating the decision’s effectiveness 4–* After identifying a problem, the manager should select appropriate decision criteria (step 2). These criteria reflect the factors which the manager thinks are relevant in a decision. Because all c