Dell 术语简介常用Dell 术语简介-常用.docVIP

Dell 常用朮語簡介 Acceptance Phase The final phase of the Phase Review Process during which attainment of program goals is measured and learning experiences are captured as part of the continuous process improvement effort. ACD Automated Call Distribution. Americas Customer Database. An externally maintained database of U.S. customer purchase history, promotion history, demographics and firmographics. AD Area Director. ADD Application Development and Deployment. ALERT Problem alert and resolution if one is available. AES Automated Export (Compliance) System . A combination of in-house development and third party software that allows Dell to check orders to ensure they are not being shipped to restricted countries. AFIR Annualized Field Incident Rate. (See FIR) AMF Obsolete term. See DAO. AML Approved Manufacturers List (equates to ASL). AOQL Acceptable Outgoing Quality Levels. A-P Asia-Pacific. The region of the world encompassing Asia, Australia, New Zealand and Pacific Island nations. Note: Within Dell, Japan is a separate region from A-P. AP/PO Accounts Payable/Purchasing. APCC Asia-Pacific Customer Center. Dell sales, support, marketing, and manufacturing center in Penang, Malaysia supporting the Asia-Pacific Region. APCC also manufactures products for Dell Japan. APP Aggregate Product Plan. A Dell confidential document created by a product line of business with regional involvement that includes (at a minimum) competitive analysis, key technology trends, market segmentation analysis, product proposals and product roadmaps. The APP is used for business planning purposes by product group and each region. Approved product proposals begin development by entering the PrP. AQL Acceptable Quality Level. ARB Asset Recovery Business. ARR Acceptance Readiness Review (SDLC). ARS Action Request System (REMEDY). AsiaPac Asia-Pacific. (see A-P) ASIC Application Specific Integrated Circuit. A chip designed for a particular customer or sys