民航服务英语教学课件作者叶宁43222民航服务英语1课件.pptVIP

Unit 1 Ticket Service 民航服务英语 Lead-in Look at the picture, what kind of information can you find? Unit 1 Ticket Service 民航服务英语 图片说明： 1. 航空公司名称 2. 乘客姓名 3. 出发地及目的地 4. 航空公司代码 （BA为英航） 5. 航机班次 6. 机位登记 7. 出发日期 8. 起飞时间 9. 机位状态 10. 机票失效期 11. 票价条件及限制 12. 机票净价 13. 香港机场税 14. 当地机场税 15. 机票总票价 16. 机票号码 17. 可携带行李重量 ? ? ? Unit 1 Ticket Service 民航服务英语 Knowledge Base Words and Phrases book [b?k] vt. 预订 economy [?k?n?m?] n. 经济 flight [fla?t] n. 飞行；班机 check [t?ek] vt. 检查 available [?ve?l?bl]adj. 有效的;空闲的 via [va??] prep. 取道; 经由 red-eye flight [reda? fla?t] 夜间航班 connecting flight [k?nekt?? fla?t]中转航班 departure [d?pɑ?t??] n. 离开；出发 sharp [?ɑ?p] n. 整点 department [d?pɑ?tm?nt] n. 部；系 original [?r?d??n(?)l] adj. 最初的 cancel [k?nsl] vt. 取消；删去 seat [si?t] n. 座位 arrival time [?ra?v(?)l ta?m] 到达时间 local time [l??kl ta?m] 当地时间 Air China Booking Office. 国航售票处。 There are no seats available that afternoon. 那天下午没有剩余的机票了。 There’s a red-eye flight at 10 p.m. 晚上十点有一个夜间航班。 We have a connecting flight via Seoul. 我们有途经首尔的中转航班。 The departure time is 9: 25 a.m. from here and 12 o’clock sharp from Seoul. 航班是上午9点25分起飞，途经首尔，在12点整从首尔起飞。 I’d like to change the date of my flight, please. 我想更改航班的日期。 Is it all right if I book you on this flight? 我给您预订这个航班可以吗？ So I’ll cancel your seat on CA986 on April 25th and book you on CA933 on April 22nd. 所以我将取消您4月25日国航986次航班，然后给您预订4月22日国航933次航班。 Unit 1 Ticket Service 民航服务英语 Key Sentences Unit 1 Ticket Service 民航服务英语 Part I Dialogue Exercise 1　 Answer the questions according to the dialogue. 1. What does CA mean? 2. What do they talk about? 3. What’s the flight number of Tom? 4. What’s the date of Tom’s new flight? Exercise 2　 Communicative Activities. Group role-play. A: Mr. William wants to go back to Hong Kong after two weeks holiday in China. He picks up the phone and makes a reservation through the Air China Booking Office. B: Mr. White and Mrs. White want to fly from shanghai to New York. As the connecting flight is inconvenient, they would like to take a direct fli