4客人意见.docVIP

Guest Opinions 客人意见 Welcome to Starpark Hotel,Shajing Shenzhen! I sincerely appreciate you taking the Time to share your comments and to let us know if we providing you with the finest personal service and facilities. 欢迎您光临深圳沙井星铂酒店。 真诚地感谢您抽时间提出您的意见， 让我们知道您对我们提供给您的服务和设施是否满意 Thank you for choosing Starpark Hotel 感谢您选择星铂酒店 Warm Regards 诚挚的问候 If you would like to be contacted by Starpark Hotel,Shajing Shenzhen Regarding your comments,please include the following information: Name姓名： Street街道： City城市： Province省： Zip邮编： Country国家： Telephone电话： Email电子邮件： Dates of Stay入住日期：From从 To至 Room Number房间号码： Please rate your satisfaction with each of the following: 请为以下各项目打分： Very satisfied somewhat satisfied neutral 非常满意 比较满意 一般 somewhat dissatisfied very disssatisfied 比较不满意 非常不满意 Overall satisfaction with you Experience您对星铂酒店的总体服务满意度 Receiving a warm and sincere greeting upon arrival员工问候您时称呼您的名字 Staff greeting you by name员工问候您时称呼您的名字 Staff remembering you as a regular guest员工记得您是常客 Timeliness of check-in入住登记的及时性 Receiving the room you expected得到您所期望的房间 Ability of the staff to anticipate your needs员工善于理解您的需要 Cleanliness of the guest room客房的清洁度 Condition of the guest room furnishings客房装潢情况 Cleanliness of the hotel酒店的清洁度 Condition of the hotel furnishings酒店的装潢情况 Quality of food食品的质量 Receiving a fond farewell when you checked out在您离开酒店时员工向您道别 How likely are you to recommend Starpark Hotel ,Shajing Shenzhen to friends or associates你是否愿意向朋友或同事推荐星铂酒店 If you travel back to the area,how likely