16.备忘录(案例)要点.ppt

商务英语写作 Business English Writing Business English Writing 商务英语写作 主讲人 栾述文 中国石油大学文学院 Business English Writing 商务英语写作 主讲人 栾述文 中国石油大学文学院 第十六讲 MEMORANDUM 备 忘 录 Unit 9-1 Memorandum 9.1.1 Introduction The term memo is used to describe the standard format of internal communication (an organization uses for its staff). Memos are simple in style and are efficient, whose format conveys the writer’s point quickly and directly to readers. Companies use memos to do the following: ? announce policies; ? disseminate information; ? delegate responsibilities; ? instruct employees; ? report the result of research or investigation; ?inform the employees of the company goals, motivating them to achieve the goals and to build employee morale. Unit 9-1 Memorandum 9.1.1 Introduction The tone of memos tends to be conversational, for the writer and the reader are familiar with each other. In memos, use ordinary words, first-person pronouns, and occasional contractions, like dont, Im, youre, or well. If a memo is written to an unfamiliar person or someone in higher position in the company, it can be as formal as any formal business letters. Language style of memo can be made more relaxed than in business letters. Unit 9-1 Memorandum 9.1.1 Introduction The use of English should be concise (not chatty) and efficient, which contains only what you intend to convey. In memos, dont have to provide background information the reader knows, nor need to make as much goodwill effort as to your business partners outside of the organization, such as: ?I would appreciate it very much if you could have the forms filled in… (too polite) ?Thank you for reminding me of the meeting, and I should like to have… (too polite) ?Please be sure to have the forms filled in and returned…(enough) ?I have been informed of the meeting and would ask for… (enough) Unit 9-1 Memorandum 9.1.1 Introduction The overall look of memos needs to b