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听力原文及参考答案 ChapterⅠ Looking for a Job (求职篇) Unit 1 Recruitment Advertisement (招聘广告) /2 Unit 2 Letter of Application (求职信) /5 Unit 3 Résumé (简历) /9 Unit 4 Certificate (证书) /13 Unit 5 Letter of Recommendation (推荐信) /16 Unit 6 Letter of Thanks (感谢信) /19 Chapter Ⅱ Working in a Travel Agency (工作篇涉外旅行社) Unit Travel Advertisement (旅游广告 Unit 8 Travel Reservation — Reservation Letter, Fax, Memo (旅游预订预订信、传真、备忘录) Unit 9 Visa Application (签证申请 Unit 10 Landing Card (入境卡 Unit 11 Travel Itinerary (旅游程 Unit 12 Tourist Guidance (导游词 Unit 13 Notice (通知) /41 Unit 14 Incident Report (事故报告 Unit 15 Invitation (邀请函 Unit 16 Exhibition Application/Registration Form (参展表 Chapter III Working in a Hotel (工作篇——涉外店) Unit 1 Poster (海报) Unit 18 Hotel Brochure (酒店宣传手册 Unit 19 Reservation Form (预订 Unit 20 Reservation Confirmation Letter/Form (预订确认 Unit 21 Hotel Service Guide (酒店服务指南 Unit 22 Bank Exchange Memo (银行兑换水单 Unit 23 Laundry List/Form (洗衣单 Unit 24 Menu (菜单 Unit 25 Letter of Complaints (投诉信 Unit 26 Reply to Complaints (投诉回复 ChapterⅠ Looking for a Job (求职篇) Unit 1 Recruitment Advertisement (招聘广告) 【Sample 1】 (U-01) Listening Script and Key ANZ Holiday INN This is a five-star, city-center hotel with about 350 rooms, numerous food and beverage outlets and banquet facilities. Position: Assistant Front Office Manager Job Description: The Assistant Front Office Manager is (1) responsible for the smooth operation of the Front Office Department. He/She will also be the (2) Manager on Duty for the rest of the hotel. All problems (3) must be solved by working together with other colleagues in the hotel. Follow-up is the most important part of the job梙e/she is expected to provide (4) supervision and leadership to Front Desk and Guest Service areas. Qualifications: ?Knowledge of (5) Microsoft Office (especially Word, Excel and PowerPoint) 稟 minimum of (6) one-year previous Front Office supervisory experience 稥xcellent (7) written and verbal communication skill
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