国外社会心理学1课件ModuleB【荐】.pptVIP

Module B Social Psychology Goes to Work: Applying Social Psychology to Work Settings and Entrepreneurship Social Psychology Goes to Work Work-Related Attitudes: The Nature and Effects of Job Satisfaction Organizational Citizenship Behavior: Prosocial Behavior at Work Leadership: Influence in Group Settings The Social Psychology of Entrepreneurship Social Psychology Goes to Work Industrial-Organizational Psychologists—specialize in studying all forms of behavior and cognition in work settings Work-Related Attitudes Job satisfaction—attitudes individuals hold concerning their jobs The causes of job satisfaction Organizational factors Being the only member of their ethnicity in the workplace is a concern for ethnic minority workers. Personal factors The influence of genetic factors on personality Result is that job satisfaction is very stable over time and jobs. Work-Related Attitudes Work-Related Attitudes The effects of job satisfaction Job satisfaction is only weakly correlated to job performance. Many jobs do not allow for variations in performance. Many other factors influence job performance. Job satisfaction may be a result of good job performance rather than a cause of it. Organizational Citizenship Behavior Organizational Citizenship Behavior (OCB)—people helping each other at work that is not a required part of their jobs It is performed voluntarily without external rewards. Five categories of OCB Altruism (helping others perform their jobs) Conscientiousness (doing more than is required) Civic virtue (showing concern for the organization) Sportsmanship (displaying tolerance) Courtesy (preventing interpersonal conflicts) Organizational Citizenship Behavior What factors are related to helping at work? Belief that one is being treated fairly according to the principles of distributive, procedural, and interactional justice (trust in one’s boss and the organization) Also influences how much employees are willing to help customers, as well as coworkers