工作满意度将理论付诸实践外文翻译.docVIP

外文翻译 原文 Job Satisfaction: Putting Theory Into Practice Material Source:Family Practice Management Author:J. Michael Syptak,MD, David W. Marsland, Yes, it is possible for you and your employees to be happy on the job. The key is in how you handle two factors: motivation and hygiene. Job satisfaction is in regard to ones feelings or state-of-mind regarding the nature of their work. Job satisfaction can be influenced by a variety of factors, eg, the quality of ones relationship with their supervisor, the quality of the physical environment in which they work, degree of fulfillment in their work, etc. J. Michael Syptak, MD, David W. Marsland, MD, and Deborah Ulmer, PhD Covered in FPM Quiz Employee satisfaction and retention have always been important issues for physicians. After all, high levels of absenteeism and staff turnover can affect your bottom line, as temps, recruitment and retraining take their toll. But few practices (in fact, few organizations) have made job satisfaction a top priority, perhaps because they have failed to understand the significant opportunity that lies in front of them. Satisfied employees tend to be more productive, creative and committed to their employers, and recent studies have shown a direct correlation between staff satisfaction and patient satisfaction.1 Family physicians who can create work environments that attract, motivate and retain hard-working individuals will be better positioned to succeed in a competitive health care environment that demands quality and cost-efficiency. Whats more, physicians may even discover that by creating a positive workplace for their employees, theyve increased their own job satisfaction as well. Herzbergs theory In the late 1950s, Frederick Herzberg, considered by many to be a pioneer in motivation theory, interviewed a group of employees to find out what made them satisfied and dissatisfied on the job. He asked the employees essentially two sets of questions: （1）Think of a time when you felt