毕业设计（论文）--试论协调与公关工作在文秘工作中的重要性.docVIP

毕业设计论文 试论协调与公关工作在文秘工作中的重要性 摘 要 随着社会的发展，经济的繁荣，各种社会关系多样化，造成秘书工作的复杂化。其具体内容可概括为辅助领导管理，提供综合服务。秘书部门是领导者的办事机构，又处于联系上下、左右、内外的中介位置，起到上呈下达的作用。在客观上充当了“公关大使”的角色。秘书是否具有自觉的公关意识，以及公关意识的强弱，不仅成了衡量秘书人员精神素质的尺标，而且反映了一个单位或企业已达到的文明程度。所以，作为一个称职的，有作为的现代秘书，应自觉树立公共关系意识和提高个人协调能力，并用它来促进本职业务工作，为单位、企业树立良好的形象。本文以举例的手法具体论述协调工作和公关工作在秘书工作中所起的重要作用及其地位的重要性。 关键词 文秘，协调，公关 ABSTRACT With the development of society, economic prosperity, and the varied social relations, the duty of secretary becomes complicated. Its specific contents can be summarized as helping to lead management and offer integrated service. Secretarial department is the office which plays a important role in the daily work. In general,a secretary acts as a ambassador. The sense of public relations to a secretary has not only became a ruler to measure the spiritual qualities of the secretarial staff, but also reflects the level of civilization. Therefore, as a competent, modern secretary, he or she should consciously establish a public awareness and improve personal coordination, and use it to promote his own business and help to establish a good image of a company. Therefore,this thesis aims to analyze the importance of a secretary in a way of specifically discussing with its public relation work. Keywords Secretary , Coordination , Public relationse 目 录 摘要…...……………………………………………………………………………. ...Ⅰ ABSTRACT……………………………………………………………………………….Ⅱ 绪论……………………………………………………………………………………...1 一、现代秘书工作……………………………………………………………………...2 （一）协调工作………………………………………………………………………2 （二）公关工作………………………………………………………………………2 （三）内勤工作………………………………………………………………………3 二、秘书协调工作及其重要性…………………………………………………………4 （一）协调工作关系…………………………………………………………………..4 （二）协调人际关系…………………………………………………………………..6 三、秘书公关工作及其重要性…………………………………………………………9 （一）树立科学的公关意识……………………………………………………………9 （二）重视自我形象的塑造……………………………………………………………………9 （三）掌握公关模式…………………………………………………………………………..11 结论……………………………………………………………………………………13 参考文献………………………………………………………………………………14 致谢…………………………………………………………………………………….15 绪 论 “秘书”一词，最早指宫禁中迷藏的书，后来逐渐由